Why is EventIDE crashing everytime I try to calibrate using the eyelink AddIn?

Question

I am not able to launch calibration using the EyeLink AddIn. It is impossible for any mode (monocular, binocular). All drivers are installed and calibration has been previously done on using the eyelink software.

Is there a solution to my problem?

Answer 1

Hi there!

EyeLink AddIn in EventIDE is compiled with the latest version (1.11.5) of the EyeLink Windows Display Software by SR Research. If you call any EyeLink function in EventIDE on a computer with a different version of WDS, EventIDE may crash hard.

If you download and install the latest WDS by the link below, the issue should be solved:

https://www.sr-support.com/showthread.php?6-EyeLink-Developers-Kit-for-Windows-(Windows-Display-Software)

My apologies for this inconvenience, we will try to add a check for the WDS version in future EventIDE releases.